Privacy Policy
Updated as of: October 16, 2026
Protecting your private information is our priority. This Privacy Policy applies to the MechanicBids.com website (the "Site"), operated by Mechanic Bids LLC ("Mechanic Bids," "we," "us," or "our"), and describes how we collect and use your information. The Mechanic Bids website is an online marketplace that connects vehicle owners with local mechanics and tow truck operators. By using the Mechanic Bids website, you consent to the data practices described in this statement.
Collection of your Personal Information
To provide our services, Mechanic Bids may collect personally identifiable information, such as your:
- First and last name
- Address, and the locations where you need a repair or tow
- Email address
- Phone number
- Vehicle details (year, make, model) for repair and tow requests
- Government-issued ID, if you complete identity verification
- Professional licenses, certifications and insurance documents (mechanics and tow drivers)
If you make a purchase or payment on the Site, the payment is processed by our payment processor, Stripe. We receive limited payment details from Stripe, such as the amount and whether the payment succeeded, to complete the transaction. See Payment Information below.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data in public areas of the Site, such as job descriptions, bids or reviews, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you select to use certain products or services available on the Site.
These may include: (a) registering for an account on our Site; (b) posting a repair or tow request; (c) placing a bid or completing Service Provider verification; (d) sending us an email message; (e) making a payment or setting up payouts on our Site.
We use this information to provide the services you request, including communicating with you about your jobs, tow requests, bids and account.
Use of your Personal Information
Mechanic Bids collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Mechanic Bids may also use your personally identifiable information to inform you of other products or services available from Mechanic Bids and its affiliates.
Sharing Information with Third Parties
Mechanic Bids does not sell, rent, or lease its customer lists to third parties.
Mechanic Bids may share data with trusted partners to help perform statistical analysis, send you email or text messages, process payments, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Mechanic Bids, and they are required to maintain the confidentiality of your information.
Mechanic Bids may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Mechanic Bids or the site; (b) protect and defend the rights or property of Mechanic Bids; and/or (c) act under exigent circumstances to protect the personal safety of users of Mechanic Bids, or the public.
Payment Information
Card payments on the Site, including credit purchases, subscription plans, repair job deposits and tow payments, are processed by Stripe, Inc. Your card details are entered on and stored by Stripe. Mechanic Bids does not see or store your full card number or security code. Stripe's use of your information is governed by the Stripe Privacy Policy (stripe.com/privacy).
We keep records of payments made through the Site, including purchases, card holds, deposits, cancellation fees, refunds, disputes and payouts, together with the related job, the users involved and the dates and amounts. We use these records to run jobs and tow requests, pay Mechanics and Tow Drivers, handle cancellations, refunds and disputes, prevent fraud, and meet our tax, accounting and legal obligations.
Mechanics and Tow Drivers who set up payouts provide their bank account, identity and tax details directly to Stripe through Stripe's secure onboarding. Mechanic Bids receives only the status of the payout account and the limited details needed to send payouts.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Mechanic Bids. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Mechanic Bids website.
Use of Cookies
The Mechanic Bids website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mechanic Bids pages, or register with Mechanic Bids site or services, a cookie helps Mechanic Bids to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as your saved addresses and preferences. When you return to the same Mechanic Bids website, the information you previously provided can be retrieved, so you can easily use the Mechanic Bids features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mechanic Bids services or websites you visit.
Your cookie choices. When you first visit, a banner lets you accept or decline optional cookies, and you can change your choice at any time in the cookie settings. Necessary cookies keep you logged in and keep the Site secure. Statistics cookies are only used if you accept them.
Advertising measurement (Meta Pixel). If you accept statistics cookies, we use the Meta Pixel from Meta Platforms, Inc. (Facebook and Instagram) to measure how our ads perform. It records the pages you visit on the Site and actions such as creating an account, posting a repair or tow request, or making a purchase (including the amount). Meta may connect this information to your Meta account under its own privacy policy. We do not add your name, email, phone number, address or vehicle details to these events. If you decline statistics cookies, the Meta Pixel does not load. You can manage how Meta uses this information in your Facebook ad settings at facebook.com/adpreferences.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Mechanic Bids secures your personal information from unauthorized access, use, or disclosure. Mechanic Bids uses the following methods for this purpose:
- Encryption (SSL/TLS) for all data sent between your browser and the Site
- Card payments handled by Stripe, so your full card number is never stored on our servers
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Mechanic Bids does not knowingly collect personally identifiable information from children under the age of thirteen. You must be at least 18 years old to create an account or use the Site.
Disconnecting your Mechanic Bids Account from Third-Party Websites
You can sign in to Mechanic Bids with a third-party account, such as Google. When you do, we receive basic profile information from that account, such as your name and email address.
BY CONNECTING YOUR Mechanic Bids ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE.
You may disconnect your account from a third-party account at any time. You can remove Mechanic Bids' access from the security settings of your third-party account, or contact us by email.
E-mail Communications
From time to time, Mechanic Bids may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Mechanic Bids, you may opt out by clicking the unsubscribe link in any marketing email. You can also ask us by email to close your account and remove your profile.
Changes to this Statement
Mechanic Bids reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.
Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Text Messages (SMS)
If you give us your mobile phone number, Mechanic Bids LLC uses it to send you a one-time code to verify your number and, only if you choose to turn them on, text alerts about new repair jobs or tow requests. Message and data rates may apply. Reply STOP to any text to stop receiving them, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with, sold to, or rented to any third party. We share your phone number only with the text-message provider that delivers our messages on our behalf.
Contact Information
Mechanic Bids welcomes your questions or comments regarding this Statement of Privacy.
If you believe that Mechanic Bids has not adhered to this Statement, please contact Mechanic Bids at:
Email Address:
admin@mechanicbids.com